CASE STUDY
HAVING A SINGLE SOURCE OF TRUTH WITH APPDYNAMICS HAS HELPED ELIMINATE OPERATING SILOS ACROSS THE ORGANISATION THAT PREVIOUSLY IMPEDED PROGRESS AND MADE PERFORMANCE OPTIMISATION HARDER THAN NECESSARY .
At the same time , the team can establish its own performance thresholds and customisable dashboards to proactively scour the environment for potential issues and address them before they become actual problems .
Türkay noted that partnering with ONOTIO made implementing AppDynamics and supporting their Digital Transformation a great experience for Türk Telekom . “ ONOTIO was very responsive , and we got all the answers we needed from them . Their experience level with AppDynamics is very good , and we are glad to work with them ,” Türkay said .
Benefits
Strengthening collaboration and speeding up mean time to recovery ( MTTR ) with fewer tools and expenses .
AppDynamics has made a transformational difference in how departments across Türk Telekom collaborate . With better visibility across systems and more insight into end-user experience , Türk Telekom can expand its impact in the telco space . Now the team can detect and resolve issues in mere minutes , when previously the same fixes could take hours . “ Before AppDynamics , Türk Telekom wasn ’ t getting the performance it needed , despite the heavy cost and burden of its previous tools ,” said ONOTIO ’ s Sualp . “ Now it ’ s able to proactively monitor alerts and manage as many as 150 improvement suggestions per month and continue future-proofing its infrastructure .”
Arpacioglu pointed out that having a single source of truth with AppDynamics has helped eliminate operating silos across the organisation that previously impeded progress and made performance optimisation harder than necessary .
“ AppDynamics directly sends us to the root cause , so we can see when a problem occurs . And the transaction snapshots and discovery maps are critical for us when we ’ re addressing problems ,” Tongar added . “ With AppDynamics , we ’ ve accelerated issue detection by 70 %, ultimately reducing downtime and service interruptions by as much as 60 % because we can direct tickets to the right place at the right time and collaborate more effectively to keep everything running smoothly .” p
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