EDITOR ’ S QUESTION
DESCRIBE THE APPROACH CIOS AND IT DECISION- MAKERS NEED TO ADOPT TO BEGIN THEIR JOURNEY IN THE AUTOMATION OF PROCESSES AND OPERATIONS ACROSS THE ENTERPRISE .
This month we present responses from executives of Omnix Digital , Fortinet , HPE .
CIOs and IT decision-makers should work on having a full strategy where they must look out for important factors involving business and IT alignment , clear roles and responsibilities , best hyperemotional tools , automation skills , internally or externally , etc .
A very first step is to identify the processes and operations that can be automated , the technology required , and the potential benefits , and that would require a detailed assessment of the current security operation and processes . better customer service experience , increase revenue , and reduce cost .
Automation provides many benefits , including faster response times , greater efficiency , and cost savings . However , to begin this journey , CIOs and IT decisionmakers must follow a systematic approach that covers various aspects of IT security automation
A very first step is to identify the processes and operations that can be automated , the technology required , and the potential benefits , and that would require a detailed assessment of the current security operation and processes .
Automation might create some resistance among different team members in the beginning as being something new and out of the norm of what people have been doing for a while . Training of IT security staff and operations for the new automation technology is important as it requires new skills and knowledge in order for them to use the new technology effectively .
CIOs and IT decision-makers should advocate the benefits of deploying process automation within organisations . They must spend time in educating business owners on the potential benefits of the automation . They need to talk about how automation can boost productivity , improve efficiency , create
Automation of processes would require deep and tight integration between different technologies within the organisation , when it comes to security , relaying on an automation logic that might have gotten broken between different software upgrades can actually do more harm .
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