FINAL WORD
Automating hospitality industry can benefit current workers
AI in hospitality makes a process more efficient with instant service , minimizes error and waste with more accurate orders , and is an all-around win says Naji Haddad at Deliverect .
Artificial Intelligence is changing the world at a startling rate , growing at around 38 % each year . In every single industry , new technologies are emerging that will change the way we work forever . The world is being forced to keep up or be left behind . And in some cases , this means people are losing their jobs because AI can do many things better and quicker than a person can .
When we relate this to the world of hospitality , does it mean that jobs will no longer exist ? Does it mean that there are going to be mass unemployment rates ? Well , not exactly .
Most business owners in hospitality no longer have a choice as to whether they bring in automation processes . If they want to stay competitive , profitable , and offer great customer service , it is a necessity at this point . But there are right and wrong ways of doing it .
As a business owner , you need to be transparent with your staff and let them know the changes you are implementing and how they will help them perform their jobs .
Artificial Intelligence and automation do not need to replace the human aspect of hospitality , nor should they . But what they can do is enhance the workplace . Make it more efficient , and give copious benefits to the business , as well as the staff .
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