FINAL WORD
If you ask people who work in hospitality what the main problems are , you will get the same few answers . Processes seem overly complicated . They could do with an extra pair of hands so they can provide the type of service they are proud of ; mistakes happen all too frequently .
Naji Haddad , MENA General Manager , Deliverect
Now , AI actually helps the hospitality industry solve all of these problems without replacing any jobs . Here are some of the ways that AI streamlines workflow for the staff and how they benefit from it .
The primary job of a hospitality worker is to make sure the customers are happy with their experience . Now to do that , they need to manage about 800 things at the same time . They need to be professional jugglers to be good at their job in hospitality .
But if most of those duties were automated , which they easily can be , workers can focus back on the people . Bringing them their food , answering
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