Intelligent CIO Middle East Issue 99 | Page 32

EDITOR ’ S QUESTION

WHAT ARE THE AREAS OF INNOVATION , DISRUPTION , AND TRANSFORMATION EXPECTED IN THE IT INDUSTRY IN 2024 AND BEYOND ? WHICH MARKETS AND WHICH SKILLS ARE LIKELY TO BE IMPACTED ?

It is significant that during the year end of 2022 , Artificial Intelligence was listed as one amongst many predictions likely to show its presence in 2023 through multiple use cases of machine learning . A year later , Artificial Intelligence dominates every single prediction for 2024 and yet as the year progresses we may see more surprises . Top executives from Darwinbox , Logitech , Juniper Networks respond .

AI represents a monumental leap forward in automation , enabling us to develop solutions capable of performing tasks that previously demanded the cognitive skills of human IT experts . Within networking , AI stands to empower IT engineers significantly , tasks that once consumed hours can now be accomplished within minutes , sometimes even autonomously while they sleep . It is an exciting juncture in networking .

In the future , individuals can pivot toward more meaningful work , liberated from the tedious task of poring over endless logs to troubleshoot Wi-Fi issues . This transition is not just pivotal for technological advancement but also crucial for sustaining our economy ’ s growth .
The evolution driven by AI is poised to not only streamline processes but also redefine the nature of work , channelling human efforts towards higher-value , creative , and impactful endeavours . hybrid workforce , the video conferencing technology that defines 2024 must account for this and enable organisations to maximise their capabilities .
At this crucial turning point , the traditional boundaries of enterprises have evolved from physical offices and rooms to the implementation of hybrid work or asynchronous work arrangements that enable teams and individuals to effectively collaborate from anywhere . As a result , businesses of different shapes and sizes and operating in a wide variety of sectors will be influenced by the technological innovations that characterise this hybrid revolution , which is here to stay .
Skill shifts will be most pronounced in sectors where technology and AI are disrupting current roles . These changes will dictate the company ’ s future skill requirements , prompting organisations to prioritise upskilling and reskilling their workforce to meet evolving needs .
AI integration in video conferencing will continue to evolve to make all employees feel engaged , regardless of their location . Moreover , since asynchronous collaboration is one of the biggest advantages of the
Technology will play a crucial role in facilitating this transition , both in hiring for new skills , upskilling , reskilling the existing workforce , and enabling internal mobility after reskilling programmes .
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