FEATURE : HUMAN RESOURCES
FOCUSING ON WHAT MATTERS , IS ESSENTIAL BECAUSE IT ENABLES ORGANISATIONS TO EFFECTIVELY NAVIGATE THE COMPLEXITY OF TODAY ’ S DATA-RICH ENVIRONMENT .
Compensation and benefits
They help organisations maintain alignment with market rates , foster pay equity across all demographics , and reward performance effectively .
Employee engagement
These metrics provide insights into how emotionally invested and committed employees are to their organisation , their level of contentment with their job roles , and their overall physical , mental , and emotional health .
Employee turnover
Learning and development
These metrics help evaluate whether training programs meet their intended objectives , employees ’ engagement and commitment towards learning , the speed at which employees gain necessary skills , and the financial investment in developing talent .
Performance management
The 360-degree Feedback Score provides a holistic view of an employee ’ s performance from various stakeholders , promoting a more comprehensive development approach . Monitoring Overtime Hours helps identify workload balance issues and productivity bottlenecks , ensuring employees remain productive without risking burnout .
Recruitment
Time to Fill and Time to Hire provide insights into the efficiency of the recruitment process , helping organisations identify bottlenecks and improve candidate experience . decisions that enhance their competitive edge in the talent market .
Metrics can be a map to reach business success . However , a map alone is not enough . Leaders need a skilled guide , someone who can interpret the intricate symbols and translate them into actionable insights .
Driving the HR role
These indicators not only highlight the overall rate at which employees leave but also provide a nuanced view of turnover among top performers and those losses a company most regrets . Tracking turnover among new hires can also identify onboarding and early employment issues .
Jelena Zdravkovic is a seasoned human resources professional with a rich and diverse career spanning over two decades in Dubai , UAE . Since her arrival in 2003 , she has been an integral part of the business landscape , contributing her expertise to medium to large-sized organizations across various industries .
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