CIO OPINION
CIO
opinion
CIO OPINION
“
IT
ENVIRONMENTS ARE
GETTING HARDER AND
THERE IS NO WAY FOR CIOS
AND IT DIRECTORS TO BE
EXPERTS IN EVERY NEW
ENTERPRISE TECHNOLOGY.
//////////////////
Lee James, Rackspace
How CIOs can
ensure success
in the cloud
Business transformation
is critical to survival in
modern industry as new
technologies revolutionise
operations. Lee James,
CTO EMEA at Rackspace,
discusses how CIOs
can accelerate value in
the cloud and ensure
they have the right
support in place for their
transformation journey.
44
INTELLIGENTCIO
W
What trends are impacting CIOs
the most and how is Rackspace
supporting customers?
One of the biggest challenges CIOs face is
ensuring they’re able to deliver value from
their cloud and Digital Transformation
projects at cost. A recent global survey
of business and IT leaders found that
several years into their migration, 40%
of businesses said their cloud migration
costs were still higher than expected.
Ensuring that our customers are able to
use their budget to best accelerate the
value of the cloud in their organisation is
key. One way we’re assisting them with
this is through the launch of our new
subscription cloud model, Service Blocks.
This works similarly to bolt-on data plans,
where you can increase your service
based on your immediate needs.
For your mobile this might be more
data to entertain your kids on a long
card journey, in the cloud this could be
providing additional expertise to support
you in a specific project – whether that’s
a ‘Cost Governance as a Service’ or
‘Solution Architect as-a-Service’ to build
complex cloud architectures.
Lowering the barrier to consume these
new services will enable our customers to
accelerate their value to the cloud and
ensure that they have the right support
when embarking on more complex tasks.
Six week waits for statements of work are
now dead. We know our customers crave
www.intelligentcio.com